From Alert to Autonomous Resolution
Autonomous incident investigation with full transparency. Every step is visible, auditable, and reproducible.
Trusted by
Incident Response Is Broken
Your team is stuck in a cycle that burns out engineers and leaks institutional knowledge.
Alert Fatigue
Thousands of alerts, most noise. Engineers waste hours triaging before investigation even starts.
Tribal Knowledge Loss
Senior engineers leave and take years of debugging intuition with them. New hires start from zero every time.
Manual Toil
The same runbooks executed by hand, the same SSH sessions, the same dashboards checked. Over and over again.
Meet Your AI SRE
DagKnows gives your team an AI partner that investigates incidents the way your best engineers do — but faster, and without forgetting.
Autonomous Investigation
AI builds causal investigation trees, tests hypotheses in parallel, and identifies root cause — with full transparency into every step.
Knowledge That Stays & Grows
AI that learns from every incident. Institutional knowledge is captured automatically, so it never walks out the door.
Minutes, Not Hours
Reduce MTTR by 90%. What used to take hours of manual SSH sessions and dashboard checks now takes minutes with AI-driven diagnostics.
The Virtuous Learning Cycle
AI that learns from every incident, making your team faster with each resolution.
Incident Occurs
Alert fires from your monitoring tools
AI Investigates
Hercules builds a causal investigation DAG
Resolution Found
Root cause identified with evidence chain
Playbook Captured
Investigation becomes a reusable workflow
Knowledge Updated
Patterns stored in the Knowledge Graph
Faster Next Time
Similar incidents resolved in minutes, not hours
The cycle repeats. Every incident makes the next one faster.
Tune Your AI Adoption
Three modes let you control exactly how much AI is involved. Start with zero AI. Turn it up when you're ready.
Deterministic
Pre-mapped alert-to-playbook associations execute automatically. No AI involvement. Full control, full predictability. Every run produces identical results.
Guided
AI selects from your proven playbook library based on context. You see exactly why each playbook was chosen. Override any decision at any time.
Autonomous
AI investigates from scratch, building causal investigation trees, testing hypotheses in parallel, and pruning based on evidence. State changes always require human approval.
All modes produce transparent, editable, reproducible workflows with full audit trails.
What Makes DagKnows Different
Transparent & Reproducible
No black boxes. Every workflow is deterministic, fully editable, and produces the same result every time. You see every action the AI takes and can modify it before or after execution.
Builds Tools on the Fly
Works with or without MCP. DagKnows dynamically generates the tools AI needs to investigate your infrastructure. No pre-built integrations required.
Create AI Agents in Minutes
Build custom AI agents by filling in a form. No code required. Define the goal, give it access to your tools, and let it investigate. Anyone on your team can create agents.
Memory That Learns
Every incident builds institutional memory. Similar problems are resolved faster next time. Knowledge survives team rotations, so your operational wisdom never walks out the door.
On-Prem Deployment
Deploy DagKnows entirely on your infrastructure. Your data never leaves your network. Critical for enterprises with strict data residency and compliance requirements.
Enterprise-Ready
RBAC with workspace isolation, SSO (Google, Okta, GitHub, LDAP), approval gates on every state change, full audit trails, and API access tokens with configurable expiration.
Built for Enterprise Security
Your data never leaves your network. DagKnows deploys entirely on your infrastructure with zero inbound firewall rules required.
Independently audited for security, availability, and confidentiality. Continuous compliance, not a point-in-time snapshot.
Run the entire platform on your infrastructure. Air-gapped environments supported.
SSO via Google, Okta, GitHub, LDAP. Every state change requires human approval.
What Our Customers Say
"DagKnows has dramatically reduced the time our team spends debugging and resolving issues across our XDR platform. Operating a distributed system with on-prem sensors and centralized Kubernetes processing is complex, but DagKnows helped us improve reliability and stability without adding headcount."
"DagKnows transforms our L1 engineers' manual customer support into a streamlined process. L3 engineers easily create automated runbooks with GenAI, which L1 and L2 engineers can execute smoothly via DagKnows SaaS, enhancing customer satisfaction."
"Partnering with DagKnows gives NetBot an AI-enabled troubleshooting platform that helps troubleshoot even the most intricate network problems."
"Our large DevOps team, busy with public cloud operations and lacking time for documentation, benefits greatly from DagKnows. It automatically turns their activity into structured runbooks, perfect for our geographically distributed teams."
Ready to Transform Your Incident Response?
See DagKnows in action with a personalized demo.
Request a Demo