About DagKnows
We're building the intelligent layer between alerts and resolution.
DagKnows was born from a simple observation: SRE teams spend too much time on repetitive incident response, while valuable operational knowledge gets lost with every team rotation.
We're changing that.
The Problem
Alert Fatigue
Modern distributed systems create a constant stream of alerts. SREs spend hours sifting through noise to find signal.
Tribal Knowledge Loss
When senior engineers leave or rotate, their hard-earned operational knowledge walks out the door.
Repetitive Toil
The same types of incidents recur, but each time the on-call engineer starts from scratch.
Slow Diagnosis
Root cause analysis in complex systems takes hours of manual investigation across multiple tools and dashboards.
Our Solution
Intelligent Triage
Causal AI reasoning cuts through noise, testing hypotheses in parallel and finding root causes in minutes.
Knowledge Preservation
Every investigation becomes a searchable memory. Successful resolutions become reusable playbooks automatically.
Continuous Improvement
The Knowledge Graph learns from every incident, making future responses faster and more accurate.
Minutes, Not Hours
Automated investigation with evidence-based pruning reduces MTTR dramatically.
Our Approach
The principles that guide everything we build.
Transparency First
Every action is visible, editable, and auditable. No black boxes. You see exactly what the AI is doing and why.
Progressive Trust
Start with zero-AI deterministic playbooks. Adopt AI capabilities at your own pace as confidence grows.
Knowledge Preservation
Operational wisdom is captured and grows with every incident. Your institutional knowledge never walks out the door.
Human-Centric
AI augments human decision-making. Humans approve state changes. Automation handles the toil, people make the calls.
Join the Teams Transforming Incident Response
See how DagKnows can help your SRE team work smarter.
Request a Demo